NAŠE KLASJE d.o.o. Raška 35, 10000 Zagreb, Croatia, PIN 62858712399, (hereinafter referred to as NAŠE KLASJE d.o.o.) appreciates your visit to our website and your interest in our company and products.
We take the protection of your personal data seriously, and we are committed to protecting your personal data under the General Data Protection Regulation (GDPR).
NAŠE KLASJE d.o.o. recognizes the importance of protection of your privacy, security and personal data and wants you to feel comfortable when visiting our website.
• What are personal data, what data do we collect and how do we use them?
• Legal grounds for collecting your personal data
• The period in which NAŠE KLASJE d.o.o. retains your personal data
• Who can access your personal data?
• Are your personal data secure?
• Registration via social media
• How can you view, verify, modify or delete the personal data you have sent us?
• What is our policy on collecting data that we receive from minors who use our website?
• COOKIES, How and why do we use them?
• Your rights and choices
WHAT ARE PERSONAL DATA, WHAT DATA DO WE COLLECT AND HOW DO WE USE THEM?
Personal data are data relating to you that allows you to be identified directly (for example, your first and last name) or indirectly (for example, through pseudonyms such as a unique identification number). Personal data include the first and last name, address, age, e-mail address and telephone number of a particular person. Personal data may also include numeric identifiers such as the IP address of the computer, the MAC address of the mobile phone or cookies.
We collect only those personal data that you want to give us or those personal data that are necessary in order to provide and/or improve services.
We collect and receive data through our website, applications, social media pages and/or in other ways.
You provide us with your personal data directly (for example, when you create a user account, when you contact us, when you shop on our website/web shop, applications or in our stores), and sometimes we collect them (for example by using cookies to understand how you use our website and applications).
You can give us your e-mail address, name, phone number and other data so that we can provide you with information about our products, opportunities to participate in our sweepstakes or surveys, or simply if you want to receive information about promotions, discounts and/or other activities and offers of NAŠE KLASJE d.o.o.
We use your personal data exclusively for the purposes of business operations of NAŠE KLASJE d.o.o. as well as for managing, supporting and obtaining feedback on the service provided and in order to prevent breaches of security, laws or terms of contract.
We will primarily use your personal data to manage purchases and orders, to conduct sweepstakes, promotions or surveys, to answer your questions and queries, to offer loyalty programs, to send promotional content (if you requested it), to conduct analyses and to collect statistical data.
LEGAL GROUNDS FOR COLLECTING YOUR PERSONAL DATA
Depending on the purpose of collecting and processing personal data, the legal grounds for processing your data may be: your consent, legitimate interest of NAŠE KLASJE d.o.o. (improvement of our products and services, fraud prevention, providing and maintaining tools you use, for example website/applications/devices safe for use), execution of a contract or service you requested and regulations that require the processing of personal data.
THE PERIOD IN WHICH NAŠE KLASJE D.O.O. RETAINS YOUR PERSONAL DATA
NAŠE KLASJE d.o.o. keeps your personal data that you sent us via this website in its databases.
Your personal data will be kept by NAŠE KLASJE d.o.o. only for as long as it is necessary to answer your questions or solve a problem, provide better and new services, and in accordance with applicable legal provisions.
NAŠE KLASJE d.o.o. is guided by the following criteria when determining the data retention period:
• when you purchase our products, we retain your personal data for the duration of the contractual relationship;
• when you participate in a sweepstake and/or promotional offer, we retain your personal data for the duration of the sweepstake and/or promotional offer;
• when you contact us and send queries, we retain your personal data for the period necessary to process the query;
• when you subscribe to the newsletter, we retain your personal data until you unsubscribe or request deletion of the subscription;
• when storing cookies on your computer, we retain your personal data as long as they serve a purpose
NAŠE KLASJE d.o.o. may retain your personal data after you stop using the services of NAŠE KLASJE d.o.o. or stop using this website for the purposes of fulfilling your legal obligations or managing your rights (before courts or other competent bodies) or collecting statistical data and keeping records.
When we no longer need your personal data for any of the above purposes, your personal data will be deleted from all systems within NAŠE KLASJE d.o.o.
We draw your attention to the fact that you have the right to deletion of your personal data at any time.
WHO CAN ACCESS YOUR PERSONAL DATA?
NAŠE KLASJE d.o.o. may share your personal data within the organizational units of NAŠE KLASJE d.o.o. in order to fulfil legal obligations, prevent fraud and/or provide tools, improve products and services or because you have given consent thereto.
NAŠE KLASJE d.o.o. will not share your personal data with business partners and associates who intend to use them for direct marketing purposes, unless you have given us a specific permission to do so.
Your personal data may also be processed by trusted third-party service providers to whom we entrust tasks and activities to be performed on our behalf. In this case, we provide them only with the information necessary to perform the service, along with a request that they do not use your personal data for other purposes. Our service providers must at all time provide the same level of security for your personal data as NAŠE KLASJE d.o.o.
We may disclose your personal data to trusted third parties who assist us in providing digital and e-commerce services, such as social media monitoring, loyalty programs, identity management, ratings and reviews, customer relationship management, network and search engine analysis and the like, third parties that provide product delivery services (mail services, delivery services), third parties that provide us with technical support such as platform or server hosting providers, providers of support and maintenance of databases, software and applications, providers of payment services (banks and other credit institutions).
We may pass on your personal data to state law enforcement bodies in the following situations:
• when we are obliged to do so according to the requirements of any applicable regulation/law;
• if such action is necessary for conducting a legal procedure;
• when responding to any legal requests or actions;
• if it is in accordance with legal requirements or actions, or in order to protect the rights of NAŠE KLASJE d.o.o. or customers of NAŠE KLASJE d.o.o. and the public.
ARE YOUR PERSONAL DATA SECURE?
NAŠE KLASJE d.o.o. protects your personal data and takes measures to ensure their protection.
NAŠE KLASJE d.o.o. protects the data it collects and processes from unauthorized access by third parties.
REGISTRATION VIA SOCIAL MEDIA
NAŠE KLASJE d.o.o. offers you an option to register via social media. If you sign up via social media, you share your information with us depending on the platform settings of a particular social network.
HOW CAN YOU VIEW, VERIFY, MODIFY OR DELETE THE PERSONAL DATA YOU HAVE SENT US?
You have the right to contact us and ask us to provide all the information we store about you. You can also delete, correct or change your personal data firstname.lastname@example.org
WHAT IS OUR POLICY ON COLLECTING DATA THAT WE RECEIVE FROM MINORS WHO USE OUR WEBSITE?
It is extremely important for us to protect the privacy of minors (children) in the world of electronic communications, as well as to encourage parents and guardians to participate in monitoring the electronic activities of minors.
The processing of personal data is legal if the person is at least 16 years old and/or with the consent of a parent and/or guardian.
Parents are asked to pay special attention to their children's electronic activities and to warn children not to provide personally identifiable information electronically without their permission. At any time, parents and/or guardians may view, verify, change or delete their child's personal data.
COOKIES, How and why do we use them?
Cookies are small text files that are stored on a device (computer, tablet or mobile phone) while browsing the Internet, including the website of NAŠE KLASJE d.o.o., and contain a series of characters in which open or encrypted information is placed. The server sends cookies to your computer and stores them there. They primarily serve to identify the computer from which a website is opened. If you log in to a website, cookies are used to notify the server of the login and check the rights to open a particular page. Each cookie has its own expiration date after which it is no longer valid. That deadline may be in the distant future. Thanks to cookies, the path of a user can be tracked through various parts of our website and also through other websites. Cookies help improve the communication between our server and your computer and thus make the use of our website more pleasant. Cookies do not have to be only from the owner of the website but also from a third party, for example, if there are advertisements on the website. In your browser, you have the option to display cookies on your computer, to delete existing cookies or to set the configuration in such a way that not all or no cookies are stored. Please note that some functions (such as login) will not work or will not work properly if you disable cookies.
YOUR RIGHTS AND CHOICES
NAŠE KLASJE d.o.o. respects your privacy.
- Right to information
You have the right to receive clear, transparent and easily understandable information about how we use your personal data.
- Right to access
You have the right to access your personal data provided to us, subject to the prescribed restrictions. A fee for administrative costs may be charged for provision of information.
- Right to rectification
You have the right to request the rectification and/or amendment of personal data.
- Right to erasure/right to be forgotten
You have the right to request the deletion or removal of personal data. Your right to deletion and/or removal of personal data is not an absolute right as we may have legal or legitimate grounds for retaining your personal data.
- Right to object
You have the right at any time to object to the processing of personal data that is processed on the basis of public interest or legitimate interests, including the creation of a profile.
You can unsubscribe or cancel direct promotional content at any time.
- Right to lodge a complaint with a supervisory authority
Before filing a complaint with a data protection authority, feel free to contact us to help you protect your rights.
- Right to data portability
You have the right to move, copy and/or transfer data from our database to another database. This right applies only to data you have provided to us on the basis of a contract or consent or if the processing is carried out automatically.
- Right to restriction
You have the right to request a restriction of processing of your data. This right restricts the processing of your data, which means that we may store them, but we may not use or further process them.
For information about your rights and how to exercise them, please contact the data protection officer at e-mail: email@example.com
NAŠE KLASJE d.o.o. uses the Internet to collect and process your personal data. This includes the processing and transfer of your personal data outside of Croatia.
If you are interested in specific services (sweepstakes, newsletter, new information about products), we will ask you for additional direct personal data (first and last name, address and e-mail address). In such a case, we will ask for your consent to the collection and use of your personal data, which will be used exclusively for the purposes for which you provided them to us.
For any questions regarding the protection of your personal data, how we handle your personal data and how we use them or if you would like to exercise the above rights, feel free to contact us at e-mail: firstname.lastname@example.org
NAŠE KLASJE d.o.o.